I have a HP Compaq 6735s running Vista Home Premium. I want to upgrade to Windows 7 but the laptop came preinstalled with HP ProtectTools Security Manager.
Windows 7 upgrade can’t go ahead with that installed but there seems absolutely no way of uninstalling the damn thing. If I try to uninstall it from add/remove progs it states “The application cannot be removed. The following applications must be removed first - BIOS configuration for HP ProtectTools and File Santizer for HP ProtectTools uninstall string.” I’ve tried using Windows Install Clean Up and the programs don’t even show up on that. I’ve contacted HP and they say “The correct method of uninstalling HP Protect tools is to uninstall the following components in the given order if they exist:1.
HP SoftPaq Download Manager provides a simple, powerful way to download software updates for HP business client PC models. VERSION 4.4.0. Enables end users to select the SoftPaqs in the Downloaded SoftPaqs Window for further operations. Enhances the Supersede option to allow the latest version of SoftPaqs to be selected in the download folder. HP ProtectTools Security Manager provides enhanced Windows loginand website single-sign-on capabilities. Security Manager is alsothe host for HP ProtectTools plugins and should be installed beforeother ProtectTools modules. This package is provided for supportednotebook models running a supported operating system. 8.0.3.1345 Oct 1, 2013. Windows 8.1 (64-bit).
Credential Manager for HP ProtectTools 2. Java Card Security for HP ProtectTools 4. Drive Encryption for HP ProtectTools 5. Smartcard security for HP ProtectTools 6. Embedded Security for HP ProtectTools 7. BIOS Security for HP ProtectTools 8.
HP ProtectTools Security Manager'As the components do not exist, the only way is to perform a clean install rather than upgrade to Windows 7.” I really really don’t want to do a clean install. It’s taken me 12 months to get these laptop programs the way I want them and I don’t want to have to start all over again. Surely I can’t be the only one with this problem? Anyone any suggestions? You may well struggle forever more if you upgrade your existing system, ESPECIALLY with something that cuts broadly and deep such as that HP ProtectTools system. Regardless of what you think you'll lose, you should do a clean install. For what it's worth, in each case, XP x64 - Vista x64, and now Vista x64 - Windows 7 x64, not only have I done clean installs, but I've purchased a new computer so as to have the old one remain functional, and to provide a working example from which I can configure the new one.
HP ProtectTools Security Manager is a program developed by Hewlett-Packard. The most used version is 6.00.888, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run.
Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is DPAgent.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 86.02 MB of memory. The software installer includes 77 files and is usually about 93.78 MB (98,337,933 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 41% of users of HP ProtectTools Security Manager come from the United States, it is also popular in France and United Kingdom.Program details.
Estimated size: 93.78 MBFiles installed by HP ProtectTools Security Manager Program executable:DPAgent.exeName:HP ProtectTools Security ManagerDigitalPersona Local AgentSigned by:DigitalPersonaPath:C:Program FilesHewlett-PackardHP ProtectTools Security ManagerBinDPAgent.exeMD5:7e306902ad01438e6f7c467fa96e66a7DigitalPersona Local Agent is part of HP ProtectTools Security Manager Suite which installs the HP ProtectTools Security Manager and the Credential and Fingerprint Manager for HP ProtectTools as well as Drive Encryption for HP.